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Filljar Private Limited. Made in Chennai.Grievance officer: grievance@filljar.in

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Privacy PolicyTerms of ServiceCookie PolicyCancellation and Refund PolicyGrievance Redressal

Grievance Redressal

Last updated 18 October 2026

If something went wrong, we want to fix it. This page sets out how Filljar Private Limited handles complaints under the Consumer Protection (E-Commerce) Rules, 2020, the Information Technology Rules, 2021 and the Digital Personal Data Protection Act, 2023.

Start with support

Most issues are resolved fastest from Help and support or from the order page. Order issues are usually answered within 2 hours.

Grievance officer

Name: To be appointed
Email: grievance@filljar.in
Address: Filljar Private Limited, Chennai, Tamil Nadu, India
Hours: Monday to Saturday, 10 am to 6 pm

Please include your registered mobile number (last 4 digits are enough), the order number if relevant, and what happened.

What happens next

  • We acknowledge every complaint within 48 hours with a reference number.
  • We resolve it within 30 days of receipt, and tell you the outcome and the reasons.
  • Data protection complaints that we cannot resolve can be taken to the Data Protection Board of India.
  • Consumer complaints can also be filed on the National Consumer Helpline (1915) or at a consumer commission.